Last updated: 10/July/2024
Welcome to the Privacy Policy of SparAI by Lifesparrow. Your privacy is critically important to us.
Our mission to revolutionize search and rescue operations is rooted in the importance we place on establishing trust with our customers, users, and the global community. To earn and maintain that trust, we commit to communicating transparently, providing security, and protecting the privacy of data on our systems.
We keep your personal information personal and private. We will not sell or rent your personal information. We will only share or otherwise disclose your personal information as necessary to provide our services or as otherwise described in this Policy, except in cases where we first provide you with notice and the opportunity to consent.
This Policy applies to the collection, use, and disclosure of the personal information of the following categories of data subjects:
We may ask for and collect personal information such as your name, address, phone number, and email address when you visit our offices, register for or attend a sponsored event, or participate in Lifesparrow’s studies such as user experience research.
We ask for and—at your option—collect personal information from you when you submit web forms on our websites, including opportunities to sign up for and agree to receive email communications from us. We may also collect log files, cookies, and other tracking technologies.
When you register for an account, we collect contact information. Depending on the subscription level, this contact information may include your name, email address(es) of your account administrator(s), telephone number, and addresses necessary to process payment and delivery of services.
Lifesparrow processes end users’ interactions with customer’s internet properties and the services. This information is processed when end users access or use our customers’ domains, websites, APIs, applications, devices, endpoints, and networks that use one or more of our services.
Lifesparrow only processes personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized. We may use your personal information to:
We work with other companies who provide us with services that help run our business and the Lifesparrow service. These companies provide services to help us deliver customer support, process credit card payments, manage and contact our existing customers and administrators as well as sales leads, provide marketing support, and otherwise operate and improve our services. These service providers may only process personal information pursuant to our instructions and in compliance with this Privacy Policy.
You have the right to access, correct, update, port, or delete your personal information, and to restrict or object to the processing of your personal information. You may email us at [email protected] with any rights request, and we will respond within thirty (30) days.
We take all reasonable steps to protect information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information.
We store your personal information for a period of time that is consistent with the business purposes set forth in this policy or as long as needed to fulfill and comply with legal obligations.
Lifesparrow is a global company. We primarily store your information in the United States and the European Economic Area. To facilitate our global operations, we may transfer and access such information from around the world, including from other countries in which Lifesparrow has operations.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: (+852) 5593-0888
Address: Unit 1007, 10/F, Building 19W, No. 19 Science Park West Avenue, Hong Kong Science Park, Pak Shek Kok, N.T., Hong Kong
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